The hotel rooms, facilities, and location are awesome, but when a place like this has amazing service, then you know they really care for their guests.
Yesterday, we were greeted at check-in by Ana. This lady is clearly passionate about her job and hospitality. She was super friendly making sure our registration was comfortable and to the highest standards, she went above and beyond to give us some extra perks (as we had missed one day of accommodation after missing oír flight 😣).