The Queen at Chester Hotel

They were amazing with us throughout the whole process, Zoe and Caroline doing all the organising for the day and Oana was a fantastic wedding organiser and was happy to sort everything out even though we had forgotten some things. Food was fanatic, we had their resident DJ and he was really friendly. We had a fantastic day thanks to them.

Where to start... We had our wedding (ceremony and reception) at the Queen Hotel in March of this year after moving the date back 3 months due to the unplanned arrival of our little boy. When we found out we were expecting we were quite panicked due to the fact we had already booked a date and paid the deposit, however the wedding planners and hotel management could not have been any more helpful; we were reassured immediately that moving the date would not be an issue and that they were happy to wait for us to confirm after scans etc. The date was moved and we incurred no extra costs, all original plans were honoured and our guests booking for rooms were also moved without issue. To the actual day - the short version is this; if a wedding were something to be repeated I would not hesitate in booking The Queen again. The day was amazing and the staff are a credit to the hotel. The rooms were dressed to perfection, the food was fantastic; several of our guests commented it was some of the best food they had been served at a wedding and no one went hungry as the portions are more than enough for even the hungriest of wedding guests! We had 9 guests with very specific dietary requirements due to allergies and religious belief - all catered for without issue. Everyone from the Master of ceremonies Louise; our wedding co-ordinator Janette; the waiting on staff; the reception staff - everyone was amazing, there was nothing they wouldn't do to help. One example of this; my cousin's little girl has to eat at regular times for health reasons and is quite fussy and the canapés weren't what she wanted - what did the staff do, went off and made her a sandwich of her choosing at no cost. I really could go on all day about how fantastic the hotel was but the word count is quickly running out. Thank you to all the staff - we look forward to coming back for our one year anniversary next year!

Thank you to everyone at the hotel who made our day so magical we had the best day and all thanks to everyone at the hotel janette, Simon and all the staff thank you for making our wedding and our planning experience an amazing one Mr and Mrs chorlton xx

We had my sons Wedding here. We could not recommend it enough, the day was fantastic from start to finish, the staff attentive and very thorougher with every small detail. We had the wedding in the Italian Garden and we were lucky the sun was shinning. Would recommend 100%.

We booked our wedding at the Queen Hotel in January 2016 and it was the best decision we ever made. I knew I wanted an outside area and the courtyard provided the perfect space. The hotel itself was just as impressive, I loved the grand staircase and the quirky little additions such as the huge chair - perfect for photo opportunities. Our ceremony and the wedding breakfast were both in the palazzo which was just a beautiful room flooded with natural light. The evening reception was held next door in the colonnades room which was a fantastic sized room. The food was absolutely top notch and extremely high quality. The staff were so helpful throughout the whole process. The initial wedding coordinator was absolutely fantastic and helped sell the hotel. When we heard she was leaving to work with a sister hotel, I had my reservations about who we would deal with now but they were unnecessary. It was a flawless transition and Janette has been fantastic. Like all brides, lots of thoughts and ideas crossing my mind and I sent her so many e-mails but she was always so helpful throughout. The day before we went to drop some stuff off and spoke to the duty manager. He really put us at ease without being condescending. On the day, we worked with Oana who was just a star. Anything I needed, she had already anticipated and knew I needed it before I did! She kept everything on track and was so on the ball. I honestly couldn't have asked for a better team. The whole day was perfect. As the weather was nice, we were able to make use of the outside area for photos and the drinks reception. This meant that everyone was in one area while we were having our photos taken. It's location was also perfect and so convenient. If you're looking at venues, please look at the Queen Hotel!

from start to finish the wedding experience was outstanding. very accommodating at every turn. The wedding planner couldn't have done more for us. The rooms were sumptuous and the wedding venue was beautiful. we couldn't have wanted more from the hotel and staff.

I got married there on the 29/09/17 and I don’t regret it one word amazing the staff couldn’t do another for you thought out the day and running to the wedding there organisation from there wedding team was next to none janette my wedding coordinator was amazing very very helpful.and such a beautiful hotel

Amazing venue. Fantastic customer service. nothing was a problem staff exceptional. The hotel has plenty of character and great location for the train station and a taxi service outside the hotel overall excellent

I cannot praise the Queens hotel and in particular Louise Turner and her team, highly enough. My daughters wedding had to be cancelled for a second time at the weekend with the new Covid lockdown. The church however was willing and able to accommodate a ceremony yesterday 4th November, to beat the restrictions. Louise and her team with 48 hours notice provided a wedding reception that was...awesome. The food was the best i have ever ate, presented beautifully with some magical little touches added in. The Palazzo suite was perfect for a small intimate gathering, this too was presented exactly as originally planned. Their attention to detail could not be faulted. All the staff were friendly and attentive. The Queens itself was perfect for photographs with it's sweeping staircase and lovely mirrored corridors. Thankyou Louise and team you made the newly weds reception a day to remember for all the right reasons.