The Hampshire Court Hotel

It's very painful to write this as it just reminds me of the multiple failed aspects of our wedding, that the venue was responsible for. The food on the day was disgusting in comparison to the menu tasting, dry, overcooked, chewy, and some item portions were significantly smaller as well. Our guests got the worst rooms (that we paid for) with barely any light and being 1m away from other building's roof (so grey roof is the only "view" they got), despite specifically requesting rooms on the other side of the building. The main room looked unfinished. There were curtains missing in the main event room, and broken glass with OSB over it that was promised to get repaired in time for the wedding but wasnt. Literally a sheet of OSB hanging where your guests are sitting and where you are saying your vows. The place looked bad. The waiting staff are undertrained and unprofessional, breaking dishes but then not collecting everything they spilled, and taking full glasses of drinks from the tables while people are dancing, then encouraging people to buy from open tab. In all fairness we did get a mini partial refund but it's not going to turn the time back. If it did, I would look for another venue.

We wanted to say a massive thank you to the team for giving our Daughter the best day she could have ever imagined, the food was outstanding, the service was fantastic, everything you look for in a venue is there!