Mercure Norton Grange Hotel & Spa, Manchester North

Good Evening Jenny, I just wanted to send a thank you to all the staff at Norton Grange who made our wedding so special. From day one of booking our wedding and through two dates changes Jenny you have always kept us up to date with any changes to the hotel and guidelines and helped us to plan the day down to everything that we wanted. On the day u made sure that everything was ok with me. The duty manager was amazing we can't thank him enough he made sure everything ran to time and even on the morning after he made sure that all family was together. The day went smoothly all the staff couldn't do enough for us. The meal the night before with our own dinning was lovely and it was nice to spend that time with family. Thank you again Natalie and Matt

Hi Jenny I just wanted to say thank you to you and all the staff this weekend. From the reception team, the catering and bar staff and yourself, we had the best time this weekend. Thank you so much for making Becky and Danny’s wedding a wonderful event. Sandra

Good morning, Jenny / Pauline. I hope this email finds you both well. Just a quick email regarding the wedding event on the 5th. What can I say, you and your team were amazing and have been an absolute pleasure to deal with!. Thank you for making our day perfect we both had an amazing day.. it was everything Claire wished and hoped for. I think it’s important to tell you so as folk are too quick to say when things don’t go to plan, Pauline you were super-efficient with the hotel rooms which made our lives so much easier thank you for all your help and assistance I loved dealing with you 😊 Jenny nothing was too much trouble so we would just like to say a big thank you. It is clear for all to see how passionate you are about your job and how much you love doing what you do. 😊 Please also make sure you pass on our greatest thanks to Sacha… he was also amazing and a perfect gentleman. From looking after us at the menu tasting and co-ordinating everything on the day, he is a real credit to the Norton Grange and your team. Understandably it wouldn’t have been easy with the number of kids running around everywhere. We truly are ever so grateful especially with the care and attention he paid to Ella Jane our (5yr old) with all her questions during the menu tasting. Please make sure he gets the credit he deserves. Steph, you and your team decorated the room down to the last detail, it was simply beautiful… it made me so proud to be able to give Claire the special day she wanted and deserved. One for us all to remember.. Thankyou 😊 The feedback from our guests has been spot on, everyone enjoyed their meal and commented how delicious it was. Once again thank you for all your efforts and help and putting up with me. I’m sure there are so many more people to thank Room cleaners, chefs, kitchen staff and many more we don’t see so again please pass on our thanks. Kind Regards Mike

Hi Jenny, Craig and I just want to thank you, and all the staff at norton grange for such a wonderful day, and making it beyond perfect, was an absolute magical day, thank you. Back to normality today though, was over way to quickly 😩

My daughter had her wedding here in the 19th August, what an amazing day, from start to finish all the staff were so attentive and made sure that everything was as it should be, big thanks to Carol who on the lead up to the wedding helped us wroth knowing the layout of the room, big thankyou to Natalie, the bar staff who made sure all the guests were well looked after,also our toastmaster who helped the day to run smoothly, the biggest thankyou and respect goes to Rama who went above and beyond to make sure my daughters day was just what she deserved, this man is an absolute asset to that hotel and I cannot thank him enough for all he did, my daughter was the princess she deserved to be and I owe alot of it to him, he made sure everything was perfect, I wish we could do it all again, 5 start service all round, thankyou for everything xx

we got married here on the 13th of August and everything went amazing, the staff were so helpful and couldn't do enough for us all. They were also really accommodating in changing things last minute for family members! I will definitely be here again next year on our 1st anniversary ❤

Our wedding went smoothly the staff were fab as was their wedding planner Jenny

Our wedding day was perfect. It was magical from start to finish and we are both still emotional from it all. We couldn’t have asked for it to be any better, it was everything we wanted and more. We were honestly so well looked after throughout the whole process. We stayed all weekend and were so well looked after, we had a meal on the Friday night with both families and they went out of there way to make sure everything was perfect. On our actual wedding day the whole team was incredible, the room looked beautiful and the food was perfect. We wanted a gluten free day and it tasted amazing and we’ve had so much positive feedback about it from our guests. Wish we could do it all again. Mr and Mrs Buckley

Fantastic wedding venue and hotel. Staff are SO friendly and helpful and cannot do enough for you. Our wedding planner Katie went above and beyond for us to make sure everything was perfect. The food was amazing which is usually unheard of when catering for 120 day time guests! The evening buffet was perfect too. An all round great venue. Thank you so much!

Had a fab night and the guests loved the food. Room looks fab now re decorated