Attended a wedding reception at the gala room last night. We couldn't hear anything in the outside area, as only the interior sitting area is equipped with speakers, so the speeches were ruined for everyone outside. Cutlery and plates were not polished, only given a once-over in a dishwasher. All was I dealt with were fast, friendly and helpful, but the head waiter left a bad taste in my mouth after seeing how snappy and berating she was acting.